Graphic design frequently asked questions
What kind of graphic design services do you provide?
I don't know where to start. Can you help me?
I have an established brand and don’t want to deviate from it. Can you work within my guidelines?
What do you charge for your graphic design services?
What is the client's involvement in the design process?
How do I check on the progress of my job during the design process?
How will I receive my design project once it is finished?
Who owns the copyright for work Gizmo Design has done for me?
How does your design process work?
I need something designed yesterday. Can you help me?
What types of payment do you accept?
How did you arrive at your hourly rates?
How do Gizmo Design's rates compare with those of its competitors?
Will you provide me with a firm quote once I submit my request?
How do I place an order for graphic design?
What do I need to give you to get the process started?
Why do you require half of the payment up front, then the rest upon delivery?
Do you offer discounts for large projects or steady, repeated work?
What are your turnaround policies?
Why is graphic design more complicated than me just doing it myself?
Can I see some examples of your work?
Can you offer me any helpful design or marketing tips?
Can you offer me any helpful design or marketing tips?
Do you offer on-site design services?
What kind of services do you provide?
We provide everything from design of logos and branding guides to marketing materials, stationery, collateral, web sites and email marketing. We assist in creating marketing programs that are effective, trackable and targeted, and will write or edit copy.
We provide promotional products, including pens, tshirts and other products. Check out our capabilities, but feel free to ask.
I don't know where to start. Can you help me?
Of course! We can sit down with you to review what typically happens with any project, as well as things you need to think about to get the most for your money.
I have an established brand and don’t want to deviate from it. Can you work within my guidelines?
Yes! We’ve worked with international companies with strict branding policies without issue. We can match your colors, fonts and layouts with ease.
What do you charge for your graphic design services?
Take a look at our package pricing. If your needs are different than what’s listed, contact us to get a custom quote.
What is the client's involvement in the design process?
We ask for reasonable return of emails and calls, as we provide to our clients, but also notice if a project is delayed or cancelled.
How do I check on the progress of my job during the design process?
We will provide updates as often as the client requests, and will always let the client know if changes, updates or designs will go over a previous estimate.
How will I receive my design project once it is finished?
Logos will be delivered in electronic formats, including EPS, JPEG, and any others requested. Your web site will go live only after it tests well in most browsers and the client has ok’d it. Print materials will be delivered to you. We always keep an electronic copy in case you've lost yours.
Who owns the copyright for work Gizmo Design has done for me?
We require a contract on all projects, which gives full copyright, when we are paid in full, to the client.
How does your design process work?
Check out our process – it outlines everything you’ll need to know.
I need something designed yesterday. Can you help me?
Depending on our current work schedule, we may be able to fit it in. If it pushes another job already in progress, we will charge rush fees of 50-100% of the cost in addition to the original price.
What types of payment do you accept?
We accept cash and checks. If you would like to pay via credit card, a 3% charge will be added on to cover processing fees.
How did you arrive at your hourly rates?
Our rates are based upon working in the field for a decade at various agencies, both large and small, and is based upon competitors of a similar size and focus.
How do Gizmo Design's rates compare with those of its competitors?
Our rates are very competitive, and we offer more value-added services for our prices that many of our competitors do not.
Will you provide me with a firm quote once I submit my request?
Based upon the information provided, we will create a quote for you. If details change, we will modify the quote accordingly and inform the client before that work begins.
How do I place an order for graphic design?
You can call us at 312.545.9235, email us, or fill out our form for a more complete quote. We will respond to inquiries as soon as we are possible.
Why do you require half of the payment up front, then the rest upon delivery?
This is standard practice among many designers, and we consider this a good faith deposit so that work can proceed. We request the rest upon delivery so that we can pay our vendors and continue working on projects for our clients.
Do you offer discounts for large projects or steady, repeated work?
Yes! For large projects, we try to be as cost-effective as possible. For repeated work, we have a specific signed contract, and the repeated business must occur a number of times. For more information, contact us.
What are your turnaround policies?
Generally, we can turn around projects in a few days; printing can take anywhere from a couple days to a week or two, depending on the complexity of the job. More complex jobs, including web sites and large brochures, generally take 30-45 days.
Why is graphic design more complicated than me just doing it myself?
We’ve outlined our reasons for good design previously. If you need to hear from other businesses who have benefited from professional design, read our praise.
Can I see some examples of your work?
Certainly! We have 4 portfolios up for you to review. We have more samples, but only share those in in-person reviews. Schedule one today!
Can you offer me any helpful design or marketing tips?
Yes! We have a daily blog that touches on these subjects often, but also a monthly free newsletter.
Do you offer on-site design services?
We do, though not long-term. Contact us to discuss options.